“A problem well stated is a problem half solved.”
I am Erum Khan, a value-driven UX design, research and strategy leader with over 15 years of experience implementing user-centered strategies at both enterprise and agency level. I believe that good design is about the process, not the product.
UI Design for Health AI Tool
Please Note: The finer details of this work (including the name of the client and images) have been withheld due to an NDA agreement.
The AI tool enables the enterprise healthcare economics team to more efficiently and accurately provide cost-savings health intervention opportunities to the businesses for their at-risk populations, ultimately improving healthcare outcomes as well as reducing the total cost of care.
Partnered with healthcare AI team to create a compelling visual value story for the AI tool by defining key moments across the healthcare economist team's user experience in order to build trust with healthcare economist partners.
Methodology
Conducted live storyboarding sessions with client teams to understand user flows, identify key features and capabilities for the tool. Created mid-fidelity UI screens for the tool and a written value story of the entire user journey.
Client Outcomes
More trusted and accurate intervention recommendations will enable the enterprise businesses in value-based arrangements to save money and help their at-risk populations live healthier lives.